Delete your data

What saswatlife holds about you

There is no central saswatlife account and no saswatlife profile of you.

Each business on saswatlife — a "store" — runs as a separate system with its own data. A store holds only what you shared with that store: for example your orders, your bookings, and the details from your Google sign-in. One store cannot see which other stores you use.

Your contacts are compared with the list of businesses on saswatlife on your own phone. Your address book is not uploaded, so there is no copy of it to delete.

This website keeps request logs only. The hosting provider keeps basic request logs — your IP address, browser type, the page requested and the time — for up to 30 days, for security and troubleshooting. They are then deleted automatically.

If a store stops using saswatlife, your data at that store is deleted automatically within 90 days (plus up to 30 days for final deletion by our cloud provider). See If a store leaves saswatlife.

Delete data from a store

1. Open the store in the saswatlife app.
2. Go to Settings.
3. Tap "Delete my data at this store". You are signed out and your details at that store are deleted.

Deletion in the app happens straight away.

You can also contact the store directly and ask them to delete it.

Contact matching happens on your phone, so uninstalling the app removes the matches too.

Ask us to help

If you would rather we helped, write to us and we will pass your request on to the stores you name.

Email us to delete my data

The email opens with a short form to fill in: your name, the Google email you signed in with, the phone number you gave the stores (optional), and the names of the stores. You can also write to connect@saswatlife.com or call +91 91036 78822.

To protect you, we will confirm the request comes from you before passing it on, by replying to the Google email you signed in with. We only use the details you send for this request.

What gets deleted and what may be kept

When your data at a store is deleted, the store deletes:

• your name, email address, profile picture and Google account ID from your sign-in;
• your phone number;
• your saved details and preferences at that store.

Some records may be kept for a limited time where the law requires it. For example, a store may need to keep invoices and order records for tax and accounting. Those records are kept only as long as the law requires, used only for that purpose, and then deleted.

saswatlife keeps a short record of your request (when it was made and which stores it covered), so we can show it was handled. It does not include the data that was deleted.

How long it takes

• In the app: straight away.
• By email: we pass your request to the stores within 2 working days of confirming it's you, and the deletion is completed within 30 days.
• Backups: copies in backups are removed as the backups expire, within 30 days.
• If a store leaves saswatlife: within 90 days, plus up to 30 days for our cloud provider to finish.

For how saswatlife handles data generally, see the Privacy policy.