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Work on my communication

The frameworks

Executive communication

Executive summary

Compress complex information without losing what a decision rests on.

Message · Capability framework · No. 67

The shape

  1. Conclusion
  2. Key facts
  3. Implication
  4. Action

A worked example

The migration is on schedule. 70 per cent of systems are complete and no critical dependencies remain. The main risk is resource availability in the final phase. We need two more engineers for six weeks.

What usually goes wrong

Calling a long detailed report an executive summary. Length is the entire point of the form.

A framework tells you what shape the answer takes. It cannot tell you whether shape is what you are short of, and for most people it is not. Which one is yours, and whether a framework is the right instrument at all, is what a Discovery Call is for.

Take the Assessment

Or read the whole glossary first.