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Work on my communication

The drills

Connection

Clarification

Ask the question that removes the ambiguity.

The gapQuestions that continue the conversation without reducing the confusion.

Connection · Skill gap · 10 minutes · needs a partner

When to use it

Briefings, handovers, and anything vague.

What you need

A partner making deliberately vague statements.

The steps

  1. Partner makes a vague statement.
  2. Identify precisely what is unclear.
  3. Ask one targeted question.
  4. Listen.
  5. Ask a second only if it is necessary.
  6. Summarise what is now clear.

You know it worked when

The questions reduce ambiguity rather than extending the conversation.

What else it works, and why

Intent
Clarifying reveals what they actually mean or need.
Message
You cannot build a response until the ambiguity is reduced.

Which drill is yours, in what order and at what dose, is not something a page can tell you. That is what a Discovery Call is for.

Take the Assessment

Or read the whole glossary first.