Real time response
Saying you do not know
Stay credible when you do not have the answer.
The gapFilling a gap in knowledge with performance.
When to use it
Any room where being wrong is expensive.
What you need
A partner asking questions you cannot reliably answer.
The steps
- Identify what you do know.
- State the uncertainty honestly.
- State what you do know.
- Explain what you would need to verify.
- State the next action.
- Use the shape: I do not have that right now. What I do know is ______. I would need to verify ______. I will confirm it by ______.
You know it worked when
You stay credible without pretending.
What else it works, and why
- Message
- You need a clear structure for communicating uncertainty.
- Connection
- Honest uncertainty has to preserve credibility and trust.
Which drill is yours, in what order and at what dose, is not something a page can tell you. That is what a Discovery Call is for.
Take the AssessmentOr read the whole glossary first.