Career
Achievement communication
State an achievement with the significance attached.
Saying what you have accomplished, without it sounding like a boast or a shrug.
The shape
- Challenge
- Action
- Result
- Significance
A worked example
Our support response time was too high. I redesigned the escalation workflow. Average response time fell from eight hours to three. That let the team meet its service commitment consistently.
What usually goes wrong
Stopping at the result. The number is the evidence, and the significance is the point.
Built from
An application framework is a package. These are the reusable shapes inside it.
A framework tells you what shape the answer takes. It cannot tell you whether shape is what you are short of, and for most people it is not. Which one is yours, and whether a framework is the right instrument at all, is what a Discovery Call is for.
Take the AssessmentOr read the whole glossary first.