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Work on my communication

The frameworks

Executive communication

Bottom line, context, implication, action

Communicate efficiently to somebody who has to decide.

Message · Capability framework · No. 65

The shape

  1. Bottom line
  2. Context
  3. Implication
  4. Action

A worked example

We are likely to miss Friday. The vendor delayed the API integration by three days. Testing cannot finish on the original schedule. I recommend moving the release to Monday.

You have it right when

They can decide from the four sentences, and ask for detail only if they want it.

Mostly serves Message, and reaches into Intent.

A framework tells you what shape the answer takes. It cannot tell you whether shape is what you are short of, and for most people it is not. Which one is yours, and whether a framework is the right instrument at all, is what a Discovery Call is for.

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Or read the whole glossary first.