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Work on my communication

The frameworks

Clients and stakeholders

Status communication

Report progress in a way that stays credible when it is bad.

The regular client update.

Message · Application framework · No. 170

The shape

  1. Status
  2. Progress
  3. Risk
  4. Next step

A worked example

The implementation is 70 per cent complete. Core integration is finished. The remaining risk is data validation. We expect to complete validation by Thursday.

A framework tells you what shape the answer takes. It cannot tell you whether shape is what you are short of, and for most people it is not. Which one is yours, and whether a framework is the right instrument at all, is what a Discovery Call is for.

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Or read the whole glossary first.