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Work on my communication

The frameworks

Executive communication

Status, risk, action

Give progress information in three sentences.

Message · Capability framework · No. 69

The shape

  1. Status
  2. Risk
  3. Action

A worked example

Development is 80 per cent complete. The remaining risk is the payment integration. The team is testing a fallback today.

What usually goes wrong

Reporting status with no risk named, week after week, until the week there is one and nobody believes it was sudden.

A framework tells you what shape the answer takes. It cannot tell you whether shape is what you are short of, and for most people it is not. Which one is yours, and whether a framework is the right instrument at all, is what a Discovery Call is for.

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Or read the whole glossary first.