Interviews
Experience, action, result in interview
Show capability through evidence rather than through job description.
Being asked what you have done.
The shape
- Experience
- Action
- Result
A worked example
Our escalation process was creating delays. I redesigned the routing and introduced ownership rules. Response time fell from eight hours to three.
What usually goes wrong
Describing the responsibility and stopping. It tells the interviewer what your job was, not what you did with it.
Built from
An application framework is a package. These are the reusable shapes inside it.
A framework tells you what shape the answer takes. It cannot tell you whether shape is what you are short of, and for most people it is not. Which one is yours, and whether a framework is the right instrument at all, is what a Discovery Call is for.
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