Rapport and connection
Notice, attune, respond
Adapt to the other person's state rather than to your plan.
The shape
- Notice
- Attune
- Respond
A worked example
- Notice
- They have gone quiet and stopped engaging.
- Attune
- More information is probably not what is needed.
- Respond
- I may be giving you a lot at once. What part would be most useful to go into?
What usually goes wrong
Reading noticing as mind reading. It is observing a cue and asking, not deciding what they think.
Mostly serves Connection, and reaches into Presence.
A framework tells you what shape the answer takes. It cannot tell you whether shape is what you are short of, and for most people it is not. Which one is yours, and whether a framework is the right instrument at all, is what a Discovery Call is for.
Take the AssessmentOr read the whole glossary first.