Delivery
Point, pause, proceed
Give the listener clear units of meaning instead of continuous speech.
The shape
- Point
- Pause
- Proceed
A worked example
The main issue is reliability. [pause] There are two reasons for that. [continue]
You have it right when
The listener can tell where one idea ended and the next began.
Mostly serves Delivery, and reaches into Message.
A framework tells you what shape the answer takes. It cannot tell you whether shape is what you are short of, and for most people it is not. Which one is yours, and whether a framework is the right instrument at all, is what a Discovery Call is for.
Take the AssessmentOr read the whole glossary first.