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Work on my communication

The drills

Presence

Recovery

Come back after it goes wrong.

The gapOne mistake ending the contribution.

Presence · Psychological gap · 20 minutes · needs a partner

When to use it

After a breakdown you are still carrying.

What you need

A partner to introduce the disruption.

The steps

  1. Deliver a message.
  2. Introduce a deliberate disruption: lose the thought, make a verbal mistake, take an unexpected question.
  3. Stop.
  4. Regain physical steadiness.
  5. Identify the last useful point.
  6. Restart from there.
  7. Complete the message.

You know it worked when

You return to communicating instead of spiralling after the mistake.

What else it works, and why

Message
Recovery usually means rebuilding the lost thought.
Delivery
You have to regain control of the speech.
Connection
Recovery has to restore their understanding as well as yours.

Which drill is yours, in what order and at what dose, is not something a page can tell you. That is what a Discovery Call is for.

Take the Assessment

Or read the whole glossary first.