Explaining
Concept, example, application
Make a concept usable rather than merely understood.
The shape
- Concept
- Example
- Application
Why that order
The learner moves from understanding, to seeing, to doing. Stopping at the example produces somebody who agrees with you and changes nothing.
A worked example
- Concept
- Active listening means understanding before responding.
- Example
- Instead of defending your position, you first paraphrase what the other person said.
- Application
- In your next team disagreement, paraphrase the concern before giving your view.
Practise it
Knowing the shape is about ten minutes of work. Running it while somebody senior is looking at you is a different thing, and that is what these are for.
Mostly serves Message, and reaches into Connection.
A framework tells you what shape the answer takes. It cannot tell you whether shape is what you are short of, and for most people it is not. Which one is yours, and whether a framework is the right instrument at all, is what a Discovery Call is for.
Take the AssessmentOr read the whole glossary first.