Feedback in practice
Responding to feedback
Receive it without defending and without collapsing.
Being given feedback in the moment.
The shape
- Listen
- Pause
- Clarify
- Reflect
- Commit
A worked example
I understand that my updates carry too much detail. Can you give me an example? I can see I am leading with the technical information. In the next update I will lead with the business impact.
Built from
An application framework is a package. These are the reusable shapes inside it.
Practise it
Knowing the shape is about ten minutes of work. Running it while somebody senior is looking at you is a different thing, and that is what these are for.
Mostly serves Presence, and reaches into Connection.
A framework tells you what shape the answer takes. It cannot tell you whether shape is what you are short of, and for most people it is not. Which one is yours, and whether a framework is the right instrument at all, is what a Discovery Call is for.
Take the AssessmentOr read the whole glossary first.