Written communication
Request email
Ask so that the person knows exactly what to send and by when.
Asking somebody for something by email.
The shape
- Context
- Request
- Reason
- Required response
- Deadline
A worked example
We are finalising the migration plan. Please send the latest infrastructure capacity report. We need it to confirm resource requirements. Could you send it by 3pm tomorrow?
What usually goes wrong
A request with no deadline, which is a request to be dealt with eventually.
Built from
An application framework is a package. These are the reusable shapes inside it.
Mostly serves Message, and reaches into Intent.
A framework tells you what shape the answer takes. It cannot tell you whether shape is what you are short of, and for most people it is not. Which one is yours, and whether a framework is the right instrument at all, is what a Discovery Call is for.
Take the AssessmentOr read the whole glossary first.