Mastery and generalisation
Adaptive communication
Stay effective while the conditions keep changing.
The gapEffectiveness that assumes the conditions stay where they started.
When to use it
Late, and repeatedly.
What you need
A partner changing one variable at a time without warning.
The steps
- Begin with a defined objective.
- Start the communication.
- Partner changes one variable: their reaction, a question, resistance, the time, their emotional state.
- Detect the change.
- Decide what must stay constant.
- Decide what must change.
- Adapt.
- Continue towards the original objective.
You know it worked when
You adapt without losing the objective or the connection.
Why all five, and not one
- Intent
- The objective has to survive everything else that is happening.
- Message
- What is said has to keep its structure while the rest moves.
- Delivery
- How it is expressed has to hold under the same conditions.
- Presence
- The state it is expressed from has to stay steady.
- Connection
- It still has to reach the person in front of you.
Which drill is yours, in what order and at what dose, is not something a page can tell you. That is what a Discovery Call is for.
Take the AssessmentOr read the whole glossary first.