Observation and recalibration
Behaviour replacement
Give the removed behaviour something to be replaced by.
The gapKnowing what to stop and not knowing what to do instead.
When to use it
Whenever you have decided to stop doing something.
The steps
- Identify the unwanted behaviour.
- Describe exactly what you currently do.
- Identify its consequence.
- Choose the replacement.
- Define the replacement in observable terms.
- Rehearse it slowly.
- Rehearse it naturally.
- Use it live.
- Review.
You know it worked when
You know what to do instead, not only what to stop.
Why all five, and not one
- Intent
- The objective has to survive everything else that is happening.
- Message
- What is said has to keep its structure while the rest moves.
- Delivery
- How it is expressed has to hold under the same conditions.
- Presence
- The state it is expressed from has to stay steady.
- Connection
- It still has to reach the person in front of you.
Which drill is yours, in what order and at what dose, is not something a page can tell you. That is what a Discovery Call is for.
Take the AssessmentOr read the whole glossary first.