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Work on my communication

The drills

Integration and transfer

Live application

Move one trained behaviour into a real interaction.

The gapBehaviour that exists in practice and not in the week.

All five, coordinated · Skill gap · 10 minutes · on your own

When to use it

As soon as a behaviour works in rehearsal.

The steps

  1. Identify one real communication event.
  2. Select one target behaviour.
  3. Define the observable success condition.
  4. Go into the real situation.
  5. Apply the behaviour.
  6. Do not try to control everything else.
  7. Immediately afterwards, write down what happened.
  8. Compare intention with impact.
  9. Decide whether another attempt is needed.

You know it worked when

The behaviour survives outside training.

Why all five, and not one

Intent
The objective has to survive everything else that is happening.
Message
What is said has to keep its structure while the rest moves.
Delivery
How it is expressed has to hold under the same conditions.
Presence
The state it is expressed from has to stay steady.
Connection
It still has to reach the person in front of you.

In the daily practice

A capability that never leaves training is not a capability.

Where it leaves the room

Which drill is yours, in what order and at what dose, is not something a page can tell you. That is what a Discovery Call is for.

Take the Assessment

Or read the whole glossary first.