Pressure and performance
Mastery demonstration
Check whether it holds without prompting.
The gapCapability that exists while somebody is reminding you of it.
When to use it
At the end of working on something.
What you need
A realistic scenario and somebody prepared to stay silent.
The steps
- Define the target capability.
- Define the success criteria.
- Take a realistic scenario.
- Receive no structure during the performance.
- Be observed in silence.
- Evaluate against the criteria.
- Identify what remains.
- If it is reliable, change the context.
- Test again.
You know it worked when
The behaviour holds without conscious prompting.
Why all five, and not one
- Intent
- The objective has to survive everything else that is happening.
- Message
- What is said has to keep its structure while the rest moves.
- Delivery
- How it is expressed has to hold under the same conditions.
- Presence
- The state it is expressed from has to stay steady.
- Connection
- It still has to reach the person in front of you.
Which drill is yours, in what order and at what dose, is not something a page can tell you. That is what a Discovery Call is for.
Take the AssessmentOr read the whole glossary first.