Observation and recalibration
Self diagnosis
Find the gap underneath the symptom.
The gapTreating where it showed rather than where it lives.
When to use it
Whenever you catch yourself saying you are bad at communication.
The steps
- Identify the visible problem.
- Ask: what exactly happened?
- Identify the observable behaviour.
- Trace backwards through intent, message, delivery, presence and connection.
- Identify the possible causes.
- Select the most likely one.
- Choose a drill that targets it.
- Test the correction.
- Reassess.
You know it worked when
You move from I am bad at communication to my message structure breaks down when I answer unexpected questions.
What else it works, and why
- Intent
- The break may be in what the communication was for.
- Message
- It may be in what was said or how it was built.
- Delivery
- It may be in how it was expressed.
- Presence
- It may be in the state it was expressed from.
- Connection
- It may be in whether it reached them at all.
Which drill is yours, in what order and at what dose, is not something a page can tell you. That is what a Discovery Call is for.
Take the AssessmentOr read the whole glossary first.