Conflict
Stakeholder conflict
Hold several legitimate interests at once instead of letting the loudest win.
Three or more parties wanting incompatible things.
The shape
- Positions
- Interests
- Constraints
- Options
- Trade offs
- Agreement
A worked example
Finance wants lower cost. Operations wants reliability. The customer team wants speed. The resolution has to account for all three rather than letting one position carry because its owner is the most senior person present.
Built from
An application framework is a package. These are the reusable shapes inside it.
Mostly serves Connection, and reaches into Intent and Message.
A framework tells you what shape the answer takes. It cannot tell you whether shape is what you are short of, and for most people it is not. Which one is yours, and whether a framework is the right instrument at all, is what a Discovery Call is for.
Take the AssessmentOr read the whole glossary first.