Conflict
Conflict mediation
Help two other people reach something neither would reach alone.
Standing between two people who are not talking well.
The shape
- Party A's perspective
- Party B's perspective
- Shared interests
- Options
- Agreement
A worked example
- A
- They keep changing requirements.
- B
- They do not respond when we ask for clarification.
- Shared interest
- Stable requirements.
- Option
- A formal requirement review before development starts.
What usually goes wrong
Taking a side quietly. A mediator who has already decided is a participant.
Built from
An application framework is a package. These are the reusable shapes inside it.
Mostly serves Connection, and reaches into Presence and Intent.
A framework tells you what shape the answer takes. It cannot tell you whether shape is what you are short of, and for most people it is not. Which one is yours, and whether a framework is the right instrument at all, is what a Discovery Call is for.
Take the AssessmentOr read the whole glossary first.