Difficult conversations
Difficult employee conversation
Address a repeated problem while keeping the person in the conversation.
Addressing a pattern with somebody who reports to you.
The shape
- Purpose
- Facts
- Impact
- Their perspective
- Expectation
- Agreement
A worked example
I want to address the repeated missed deadlines. The last three deliverables were late. That affected the wider project. I want to understand what is causing the pattern. Going forward I need the agreed deadlines met. Let us agree what support you need.
Built from
An application framework is a package. These are the reusable shapes inside it.
Mostly serves Connection, and reaches into Intent, Message, Presence.
A framework tells you what shape the answer takes. It cannot tell you whether shape is what you are short of, and for most people it is not. Which one is yours, and whether a framework is the right instrument at all, is what a Discovery Call is for.
Take the AssessmentOr read the whole glossary first.