Feedback
Feedback, reflection, action
Turn feedback into a behavioural experiment rather than information received.
The shape
- Feedback
- Reflection
- Action
A worked example
- Feedback
- Your presentations carry too much technical detail.
- Reflection
- I explain everything I know instead of prioritising what the audience needs.
- Action
- For the next one I will identify the decision they have to make and lead with that.
You have it right when
Something specific is different next time, and it can be checked.
Used in
Where this shape does its work in a real situation.
Practise it
Knowing the shape is about ten minutes of work. Running it while somebody senior is looking at you is a different thing, and that is what these are for.
Mostly serves Connection, and reaches into Intent.
A framework tells you what shape the answer takes. It cannot tell you whether shape is what you are short of, and for most people it is not. Which one is yours, and whether a framework is the right instrument at all, is what a Discovery Call is for.
Take the AssessmentOr read the whole glossary first.