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Work on my communication

The frameworks

Presence

Pause, ground, respond

Stop pressure from choosing the response for you.

Presence · Capability framework · No. 84

The shape

  1. Pause
  2. Ground
  3. Respond

Why that order

The pause creates separation between stimulus and response. Grounding lowers the chance that the emotional charge drives the delivery. What follows then comes from intention rather than impulse.

A worked example

Somebody asks why you made that decision, sharply.

Instead ofDefending immediately.

[pause] [breath] I made that decision based on two factors.

Mostly serves Presence, and reaches into Delivery.

A framework tells you what shape the answer takes. It cannot tell you whether shape is what you are short of, and for most people it is not. Which one is yours, and whether a framework is the right instrument at all, is what a Discovery Call is for.

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Or read the whole glossary first.