saswatlife
Work on my communication

The frameworks

Conflict

Peer conflict

Resolve without either party having authority to settle it.

A disagreement with somebody at your own level.

Connection · Application framework · No. 146

The shape

  1. Shared objective
  2. Facts
  3. Perspectives
  4. Interests
  5. Resolution

A worked example

We both want the project delivered. The issue is that the deadline was read differently. You believed Friday was fixed. I understood it as provisional. Let us agree how deadlines get documented.

Mostly serves Connection, and reaches into Message and Intent.

A framework tells you what shape the answer takes. It cannot tell you whether shape is what you are short of, and for most people it is not. Which one is yours, and whether a framework is the right instrument at all, is what a Discovery Call is for.

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Or read the whole glossary first.