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Work on my communication

The frameworks

Questioning

Current, gap, desired

Establish the distance between what somebody does now and what is needed.

Intent · Capability framework · No. 36

The shape

  1. Current state
  2. Gap
  3. Desired state

Why that order

Without a defined current state and a defined desired state, development is a wish. The gap is the only part that can be worked on.

A worked example

Current
You communicate technical information well to your own team.
Gap
With senior stakeholders the message stays too technical.
Desired
Lead with business impact and use technical detail only as support.

What usually goes wrong

Naming a desired state nobody has agreed to.

Mostly serves Intent, and reaches into Message and Connection.

A framework tells you what shape the answer takes. It cannot tell you whether shape is what you are short of, and for most people it is not. Which one is yours, and whether a framework is the right instrument at all, is what a Discovery Call is for.

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Or read the whole glossary first.